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Software Optimizes Customer Chat, Email, And Reporting.
part of customer interaction management v8.1, talisma chat v8.1 includes pci support with chat transcript masking, agent notification of proactive rule that triggered invitation, and ability to automatically assign status to customer. talisma email v8.1 allows agents to split email into multiple threads. email placeholders feature requires input from agents when they are completing email ...
news.thomasnet.com

Businessweek Site Hacked To Deliver Malware To Readers - Wired
it seems that bloomberg and the south florida sun sentinel aren't the only media companies having a bad technology month . businessweek 's web site has been attacked by hackers and infected with code designed to deliver malware to readers, according ...
blog.wired.com

Domainzoo.com Matches Aol® In Offering Users Free Email - Prweb
domainzoo.com strikes at the heart of its larger rival by launching its free email and more promotion. in a bold move to block aol's* latest marketing strategy, domainzoo.com is now offering customers a free email account, 5-page web site builder and ...
www.prweb.com

Cloudmark Announces Availability Of Cloudmark Desktop For Windows Mail
cloudmark, inc., the global leader in messaging security, today announced the availability of cloudmark® desktoptm for microsoft windows mail anti-spam software. the cloudmark desktop spam filter integrates seamlessly into the windows mail client, offering consumer...
www.biosmagazine.co.uk

Talisma Announces Upgrade To Customer Interaction Management Channels
bellevue, wa, usa - september 12, 2008 - talisma(r) corporation, an ngenera company and a customer interaction management (cim) software solution provider, today announced availability of version 8.1 of their multi channel solutions.
www.contactcenterworld.com

Email Hosting Tackled By Realmetrics In Latest Performance Metrics ... - Prweb
realmetrics, llc, announced today email hosting as their latest category of online performance metrics. realmetrics is an independent provider of objective performance metrics based on systematic testing of online services. realmetrics has previously ...
www.prweb.com

Talisma Announces Upgrade To Customer Interaction Management Channels - Webitpr
release 8.1 adds sophisticated capabilities to chat, email and reporting bellevue, wa, september 12, 2008 — talisma® corporation ( www.talisma.com ), an ngenera company and the leading customer interaction management (cim) software solution ...
www.webitpr.com

Easynet Users Suffer 10 Days Of Outages - Zdnet Uk
customers of the isp's pop3 email services have suffered downtime and delays since 23 january. according to easynet's status page, the issue was resolved at about 10am on friday morning. the problems were caused by a mail server configuration error ...
news.zdnet.co.uk